Guest Rooms
Brand Standards
View the current brand standards and approved vendors in the guidebook to the left. It outlines what is approved for purchase and use.
In room guest supplies
Tip cards should be in stock at all times on property, as this allows staff to receive gratuity for their services. One order is 3,000 cards. Excludes shipping costs.
Stayover stickers sit in the bottom lefthand corner of every bathroom mirror in our guest suites. Ordered in batches of 150.
New and upcoming. . .
Amenities
Beginning in April, when placing orders for Stoney Creek–branded body wash, shampoo, and conditioner, please note that our current inventory has been depleted. We will be transitioning to the Pure brand, which can be purchased through Guest Supply. The cost of the Pure brand is significantly lower than the Stoney Creek–branded products.
Bunk Bed Sheeting
Bunk beds should be made in the same manner as guest room beds. Fleece comforters are no longer used on bunk beds and should only be used for the pull-out sofa sleeper. Bunk beds should be made with a standard comforter and an Ocean Waves top sheet. The bottom bunk should have two foam pillows, and the top bunk should have one foam pillow.
Towels
All guest rooms must have four bath towels placed on the bathroom shelf. Whirlpool rooms should have two bath towels and one bath mat.
The bath mat should be placed inside the tub, with the shower curtain positioned in the center.
Two washcloths and two hand towels should be placed on the towel bar in the bathroom. These items should no longer be placed by the sink.
Timelines and Expectations
In 2026, all guest rooms are expected to include the Ocean Waves triple top sheet. Any room without this top sheet will be considered out of brand standard and will not pass a QA audit.
All bulk amenity holders were required to be installed by October 1, 2025. Any guest room without a mounted amenity holder is considered noncompliant.